Home

Services

Sales

Hints

Contact Us
/ Careers

Home | Services | Sales | Hints | Contact Us / Careers

Hints

This section is designed to provide helpful hints to assist you with your business and its telephone communications.
 
Consider using Delayed Call Forwarding integrated with Busy Call Forwarding in order to ensure that you will always have a destination for your calls. When you combine these two basic telephone options, you create a form of “Telephone Insurance.” You or your company will never miss a call, and will enhance your presence and perception to your customers. These two options are available through your existing phone company, through many telephone systems and through our sales representatives.
 
Look into using your cell phone and your office phone to link our staff with your callers so that you can professionally screen your calls with a thinking person rather than with an automated system that might not be able to reroute your calls, or that might turn off your callers with an impersonalized experience. You can forward your office calls to our staff, who will then will screen them and either text you with information or can connect you if it’s important. In the bottom line, this saves you time and money.
 
Use cell phone text messaging because, in most cases, it’s free and reasonably easy to use.
 
Make sure to check the options available and the limitations of the current phones you use, and if you have a phone system, know who is responsible for servicing and updates. Know how to use your phones correctly and check the wiring on a monthly basis. This also applies to your computers. Most problems are often in the cabling, so check your cables before you call tech or repair support.
 
Consider advertising in the yellow pages with at least a minimum presence so that you are available when a potential customer needs you. Consider a bold listing, or a column listing if you have a small budget.
 
Keep your call service informed of any changes you may have had with your business or practice.
 
Consider signing up for a remote call forwarding turn on feature. In case you or your staff forget to forward your calls, you can either forward your calls from anywhere or we can do it for you - thus providing yourself with another form of "Telephone Insurance."
 
Create a simple website to broaden your presence and enhance your ability to communicate with customers, associates, patients, etc. The web is growing by leaps and bounds, and people are using it more in conjunction with their telephones to save time.
 
Hopefully these hints will help you with the telephone related portion of your business or office. We will add additional hints in the future in our quest to help you with your telephone communications